Consulting - IT - McGladrey - Chicago

Consulting - IT - MS Dynamics CRM Application Configuration Job

McGladrey - Chicago, IL (Greater Chicago Area)

Job Description

This Microsoft Dynamics CRM Consultant is a client facing role responsible for reviewing the business needs and designing, implementing and supporting CRM applications for McGladrey clients. The successful candidate must demonstrate the willingness to go the extra mile for the success of the client and team. They will be a problem solver, creative thinker, and quick learner, as well as be detail-oriented with an interest in understanding their clients' business.

Responsibilities:

- Lead and/or participate in analysis sessions with clients to determine application requirements for new CRM implementations* Analyze client business processes to identify opportunities for improvement* Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM* Configure the application to meet a client's requirements using Microsoft Dynamics CRM* Extend capability of CRM through creation of new entities, forms, work flows and reports* Perform data migration activities* Design and implement reports to support the CRM application* Determine third party applications to enhance and support the CRM system. Implement these third party applications as required* Design business processes and data flows between Microsoft Dynamics CRM applications and other applications, such as back office/ERP applications* Perform CRM application testing of configurations and customizations* Train client staff on CRM use* Coordinate with client lead users and client engineering teams to test and implement new or modified programs as needed* Take a hands-on approach to troubleshooting and data cleanup as necessary

Basic Qualifications- BS/BA in Computer Science or Business* 1-2 years experience working with large packaged CRM applications (Microsoft Dynamics CRM or SalesForce.com) required* Knowledge of and proficiency with the native configuration and customization tools exposed from Microsoft Dynamics CRM* Strong conceptual, analytic and problem solving skills* Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously* Team player and able to effectively interact with staff at all levels of the firm

Preferred Qualifications

- MS Dynamics CRM software experience* Microsoft Dynamics CRM Certification a strong plus* SQL Server experience* Experience with SSRS* Experience with Scribe or similar data integration tools* Experience with Agile methodologies a plus* Experience working in multiple industries is preferred* Excellent written and verbal communication skills* Ability to work as an effective member of a team* Motivated to work in a fast-paced environment* Willingness to travel

You have high expectations for yourself and your career. So does McGladrey. Imagine what we will achieve together. You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. McGladrey is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Apply