Sales Operations Manager Knowles Electronics Holdings, Inc. - Chicago

Sales Operations Manager

Knowles Electronics Holdings, Inc. - Chicago (Greater Chicago Area)

Job Description

Organization Description:
Knowles Electronics is the leading global supplier of high performance, subminiature microphones and speakers serving a variety of applications and markets. Our unique expertise in acoustic technology has enabled us to maintain a leading position in the hearing aid transducer marketplace. More recently, our advanced acoustic technology has expanded into the consumer electronics (mobile phones, laptops, headsets, MP3 players, gaming devices) markets. Knowles Acoustics introduced the world’s first surface mount microphone (SiSonic) and is the #1 provider of surface-mount, MEMS microphones to the mobile handset marketplace. Recently, Knowles Acoustics shipped its 3 billionth microphone and Knowles acquired Sound Solutions, a global leader in receivers and speakers for the mobile handset market. The company has operations in North America, Europe and Asia, with primary manufacturing facilities in China and Malaysia. Knowles is a member of the Dover Corporation, a diversified industrial manufacturer with billion in annualized revenues from stand alone operating companies.

The Business Operations Manager will directly support the VP of Sales & Marketing, managing the planning and execution of sales and marketing initiatives including sales plans, forecasting, sales systems, training, market analysis and marketing communications for the Knowles Acoustics and Sound Solutions business.

Your Responsibilities:
•Represents Sales in Sales & Operations Planning (S&OP) process: designs, implements and manages sales forecasting, planning and budgeting process. Focus on quality, accuracy and consistency of plan.
•Provides Market Business Intelligence: analyzes industry (market, business, customer trends) and produces related reports
•Manages Global Marketing Communication initiatives for existing and new products/solutions
•Optimizes sales systems: process improvement, systems enhancement, training, e.g. Demantra, CRM
•Designs and administers sales incentive plans by business, by region, by customer, by sales person
•Supports sales teams and account managers on consistent sales strategies and account penetration plans
•Manages and reports on design win funnel and links design-win funnel to future revenue projection
•Facilitates monthly account reviews
•Coordinates global sales training, collaborating with Product Managers, Applications Engineers, R&D for new products
•Administers sales policies and promotion plans
•Administers distribution and manufacturer representative contracts

Your Profile:
•Bachelors Degree required. Bachelors Degree in a technical discipline and MBA preferred.
•7 years+ in global sales and marketing in Electronic component/semi-conductor industry
•Strong effective communicator both written and verbal.
•Highly developed, demonstrated teamwork skills, past Post Merger/Aquisition Integration experience a plus.
•Strong problem solving and analytical skills.
•Demonstrated effectiveness in communicating with various functions and seniority within a global company.
•Experience managing sales and marketing budgets.
•Experience of modeling volume and financial metrics for products/solutions based on research results.
•Experience working in a fast moving, flexible, intuitive, employee empowering work environment.

Knowles is an Equal Opportunity Employer.

Company Description

Founded in 1946, Knowles offers a growing range of micro-acoustic, electro-mechanical, and related technology platforms to support the business potential of our customers. These platforms enable us to collaborate early in the concept-design process to help our customers develop smaller, higher density, higher performance products.

Knowles is an application-based technology company, collaborating on the development of new products and components for hearing instrumentation and the broader electronic devices and human interface components markets. Depending on the application, Knowles' design-development teams are assigned and managed by either the Knowles Electronics (Hearing Health) or Knowles Acoustics or Knowles Sound Solutions (Consumer Electronics) groups .

Knowles corporate headquarters is based in Itasca, Illinois with technical customer support offices located around the globe. Knowles has manufactured in Asia since 1974, with world-class facilities in China and Malaysia. All of our manufacturing facilities are ISO-9001 certified, with some additionally certified to ISO-14001 or OHSAS-18001. The Knowles Quality Management System ensures design, integrity, efficient manufacturing and the cost effective on-time delivery of our products and services.

Knowles is owned by the Dover Corporation, a diversified manufacturer with $8 billion in annualized revenue from operating companies that manufacture specialized electronics, industrial products and equipment.