Area Manager
Jark Recruitment
-
Luton, United Kingdom
Job Description
Area ManagerReports to Director of Operations
Salary: up to £35K
This role is based in Luton
Key Responsibilities
Staff Management
v Line managing all 4 Home Managers in Luton
v Supervising 2 Handy Men and the Activities Coordinator
v Carrying out monthly one-to-one supervision sessions and yearly appraisals with the Managers
v Organising monthly managers’ meetings and keeping records of these
v Developing a training matrix for staff across all homes to ensure that training is coordinated in the most efficient way possible
v Supporting Home Managers in staff disciplinary matters
v Recruiting, shortlisting, interviewing and appointing where necessary
v Maintaining the Sponsor Management System and ensuring that Managers are keeping the correct information and completing the appropriate checks for their Migrant Workers
v Liaising between Home Managers and Head Office to order equipment and supplies
Audits
v Reviewing Care Plans, Health and Safety, Medication, MAR Sheets and Quality Assurance
v Signing off on action plans developed by home Managers
v Reviewing policies and procedures annually in respect of changes in legislation
v Keeping up to date records of Audits and action plans submitted by Home Managers
Quality Assurance
v Providing an annual Quality Assurance report for all homes
v Dealing with complaints from staff and service users
v Undertaking monthly Quality Assurance Audits to ensure an continually improving service is provided
v Liaising with Local Officials and CQC
Other
v Maintaining confidentiality regarding all aspects of care and management in the Homes
v Improving systems and procedures across all homes
v Assisting Managers with implementing new Policies and Procedures in their homes
v Improving Occupancy across all homes
v Other duties requested by the Director or Finance or the Director
Training and Development
v Participating in a full induction at each home before starting work
v Developing a detailed knowledge of the Policies and Procedures of the Homes
v Attending training sessions when required (Health and Safety, Medication, SOVA, Fire Safety etc.)
v Identifying your own training needs
v Attending monthly meetings with the Director, Director of Finance and Accountancy and Marketing and Operations Coordinator
Please note that these responsibilities are subject to change
Desired Skills & Experience
Personal Specification:Essential
v Registered Managers Award or equivalent
v NVQ Level 5 in Management
v At least 3 years’ experience in home management
v Working knowledge of CQC requirements and the Health and Social Care Act 2008
v Outstanding communication and interpersonal skills
v Proficient IT skills
v Strong management and problem solving abilities
v High attention to detail
v Full knowledge of Health & Safety requirements, including Environmental Health
v Full knowledge of SOVA, DoLs and the Mental Capacity Act
Desirable
v Experience of working in Dementia care
v Degree qualified
v UK Driving License
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