Operations Director
Award Winning Digital Agency
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London (London, United Kingdom)
Job Description
Operations Director | Digital Agency | London | £90k - £100k | MK/115136An award winning digital agency based in London are looking for a commercially minded Operations Director to take ownership for delivery, process and people along with the day to day operations of the London office of over 150 people.
As an Operations Director you will be pro-active and enthusiastic person to support the smooth day to day running of the London office to ensure that forecasting is accurate; utilization targets are being met; business processes are defined, supported and that the business runs efficiently.
Key responsibilities include:
- Support the HR Manager in improving recruitment process, retention and career development strategies
- Creating reports for Senior management (using TrafficLive)
- Oversee resourcing in UK, ensure weekly meetings with PMs and HODs are being effectively run by the Head of Resource
- Ensure new internal business processes as per Sohnar workflow are followed
- Ensure managers are providing training for their teams in TrafficLive
- Point of contact with Sohnar for support and recommendations on quarterly releases
- Liaise with international offices on learning and developments as TrafficLive system/processes evolve
- Oversee PMO Improvement programme
- Managing senior operations leaders
- Delivering on ad hoc systems projects
Desired Skills & Experience
- Solid project management experience is a must,
- Strong digital or communications experience.
- Extensive background in operations and project management
- Line management experience
- Change management experience
- Project and Programme Management skills
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