Account Manager, Senior
MasterCard
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Indonesia - Jakarta (Indonesia)
Job Description
a. This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned customers.b. The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
c. The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management on the Issuer side with the ability to work across multiple disciplines and functions. He will also be very comfortable dealing with technology.
RESPONSIBILITIES:
- Maintain primary responsibility for managing the relationship and profitability of target customers.
- Responsible for all account management/business development activities for customer set.
- Design and execute strategic/tactical plans to enhance customer and MasterCard profitability.
- Develop strong working relationships with key influencers at customer banks and with MasterCard support teams.
- Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration.
- Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value.
- Responsible for all administrative and operational issues for the target customer set.
- Manage & develop new and existing products; programs and services, as required.
- Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy.
- Recommends market strategy including pricing; introduction to market; profit planning; expense budgets; etc.
EXPERIENCE:
- 10-15 years experience in Business Development/ Account/product management.
- Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.
- Candidates with work experience in the payments/banking domain preferred.
- Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.
Skills:
- Self driven, organized and pro-active
- Entrepreneurial and commercially focused
- Strong impact and influencing, negotiation skills
- Strong relationship, communication, presentation and marketing skills;
- Work well in a small team leveraging colleagues’ skills
EDUCATION:
Bachelors degree required, MBA preferred.
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