Prem Territory Development Mgr Microsoft - Chicago, IL, US (Greater Chicago Area)

Prem Territory Development Mgr

Microsoft - Chicago, IL, US (Greater Chicago Area)

Job Description

Job Category: Sales
Location: Chicago, IL, US
Job ID: 835672-110348
Division: Sales


The Americas Enterprise Services team is one of the fastest growing divisions at Microsoft and has an exciting opportunity for anyone looking to enhance our customers’ experience with our products and offerings, improve our services practices, and directly impact the success of our products. The Premier Territory Development Manager (TDM) is a multi-faceted role, touching multiple customers and a wide range of groups within Microsoft, greatly contributing to the success of each. As a Premier TDM you will own creating and executing the strategy for the Premier Support services renewal within assigned accounts, contributing to Microsoft Services sales goals while working with the multitude of disparate groups within Microsoft toward a common sales strategy: driving product and customer success.
While supporting the sales strategy, you will work side by side with selling counterparts and lead the negotiation of final terms and conditions while closely and effectively working with customers to close contractual agreements. You will manage all contract activity for new and renewing services agreements while working directly with customers and the support delivery teams.
As a customer advocate you will ensure that we are proposing and delivering the level of service that will bring our customers the greatest value, and will ultimately enable them to reach their business goals. Additionally, you will ensure contract issues are managed and/or resolved in a manner that meets the customers’ needs. You will also have the opportunity to work directly with our service delivery teams and senior management as appropriate to develop plans to resolve any customer contract issues.
Being a sales and contract negotiator, you will make key decisions on services agreements, identify and resolve agreement issues, negotiate changes, provide recommendations, prepare contract amendments and coordinate the execution and distribution of agreements.
As financial and operational excellence is integral to our business and to success in this role, you will be a key contributor to the monthly/annual contract and revenue forecasting process, take ownership of all contracts and purchase orders, maintain revenue tracking for accurate management reporting, and identify and implements process improvements in an effort to enhance productivity of the services sales team.
This is an opportunity to impact both our business and that of our customers. Cross group collaboration, and the ability to effectively work with the myriad groups we rely upon for success and who rely upon us for theirs will be paramount. If accountability, integrity and empowerment are included in your lexicon, this may be the role for you. The ideal candidate will be passionate about continuous improvement; will be tenacious, assertive, exceptionally well organized, and will bring with them sales and contract experience, and a relentless attention to detail.

Additional Qualifications:
- University or bachelors’ degree or equivalent is preferred
- 5 years of experience (or higher) in sales or professional services with complex deal negotiation
- Strong, proven track record of consistently meeting or exceeding sales targets by using a consultative/solution selling approach and focused on solving Enterprise customer problems

Sales:ESS

Company Description

AMAZING THINGS HAPPEN HERE!

At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.

Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We're passionate about what we do.

What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here.