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Jumat, 19 Juli 2013

Technical Communicator - CAT

SilverSky Group

Technical Communicator - CAT

  • FIFO to Africa
  • Stable role & employer
  • Obvious career scope
SilverSky have been exclusively engaged by a rapidly expanding company that is closely associated with the resources sector in Africa. Due to significant international investment in the region, they are poised to take advantage of the buoyant market conditions and high quality resources in the region. With a broad client base, this company provides high quality mining equipment and support that is second to none. Currently there is a requirement for a CAT trained Technical Communicator to play a crucial role within this growing organisation.
In this position you will be called upon to resolve technical support requests for internal and external customers across open pit mobile mining plant including off highway trucks, dozers, loaders and graders etc. You will create and conduct technical training classes for employees and customers, conduct research, troubleshoot problems, complete failure analysis reports, carry out warranty inspections and assists parts personnel in locating hard to find parts.
Due to the specific nature of this role, experience working within a CAT OEM in mining will be essential to your success and will be complimented by the following skills:
  • Mechanical trade / engineering background and min 3+ years CAT OEM exposure in mining
  • Excellent technical and operational knowledge of hydraulics, transmissions, components, electrical and fuel systems of CAT mining equipment
  • Proven background, repairing, maintaining and servicing of CAT open pit mining plant
  • Ability to communicate and negotiate with internal and external stakeholders
  • Strong attention to detail, quality workmanship, planning and time management skills
  • Advanced computer literacy and familiarity with CAT internal systems and programs
Another area of focus will be to research, evaluate and solve difficult, unresolved issues through the utilization of various OEM resources. You will document machine failures during warranty periods and maintain records of daily work flow related to technical support requests. You will also provide warranty personnel with information to assist them in filing claims and distributing technical information to other personnel and customers.
This position will attract a comprehensive benefits package inclusive of flights, accommodation, medical insurance, vehicle, salary and strong career scope to grow with the business. This position is offered on a FIFO roster from point of hire and requires the skills of a CAT trained professional.
To be considered for this role, please forward your CV in WORD format to matt@silversky.com.au or call Matt Clark on +61 7 3106 0544 in confidence.
Reference # MC1654


Phone | 07 3106 0544
Suite 9, 727 Stanley Street
Woolloongabba, Brisbane, QLD 4102

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