Operational Consultant - Business Analyst - Ericsson- Greater Jakarta Area, Indonesia

Operational Consultant - Business Analyst

Ericsson - Greater Jakarta Area, Indonesia

Job Description

• Drive or participate in customer engagements from lead generation to contract fullfillment in agreement with the Key Account Manager
• Ensure that Consulting projects are fulfilled and delivered in time, with a high quality and within budget.
• Deliver value to the customer by analyzing and proposing improvements on customers' processes, operation, organization, IT or network.
• Support short term and long term profitable business for Ericsson by interacting closely with customers to identify new business opportunities that benefit both the customers and Ericsson

Desired Skills & Experience

• Bachelor (undergraduate) or Master(graduate) degree in Computer Science/Telecommunications / MBA from IIT/IIM or any Tier 1 university
• Industry experience: 8+ years’ experience (senior level) or 5+ years’ experience (experienced level) in a Telecom operation or an ICT organization with in depth understanding of ICT business
• Years of experience in similar role: 5+ years (senior level), 3+ years (experienced level)
• Experienced in building business plans through the development of business cases with customers in Telecom/ICT operations
• Experienced in budgeting, dimensioning and improvements of Telcom/ICT NOC and Managed Service environment
• Excellent Knowledge of telecom processes, and core telecom standards such as eTOM, TAM, ITIL etc.
• Knowledge of TOGAF/ BA tools/OSS-BSS Products will be an added advantage.
• Technical and/or functional skills:o Good in consultative selling through discussions and needs identification.
  o Excellent presentation, verbal and written communication skills and the ability to interact professionally with a diverse group, executives, and SMEs.
  o Strong analytical skills and telecom domain experience required
  o Ability to interact professionally with a diverse group, executives, managers, and subject matter experts

• Team development and management skills:o Ability to work effectively in a multi-disciplinary team environment
  o Ability to draft organized, convincing, and succinct proposals
  o Leadership skills: Technical leadership, Mentoring of juniors

Company Description

A CONNECTED WORLD IS JUST THE BEGINNING!

Ericsson is the world's leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the "prime driver in an all-communicating world" through innovation, technology, and sustainable business solutions. We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life. We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it. It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring. The Networked Society changes the logic of how society works. It is our job to take the lead in enabling this, and we are shaping our decisions around that. The ICT industry can help address our world's major concerns in climate change, health care, education, and more.

• You find us in 180 countries
• We are more than 90,000 employees
• We have more than 27,000 patents
• 40% of mobile calls are made through our systems
• More than 2 billion people globally use our networks