E-Commerce Manager, Africa & Indian Ocean - Johannesburg Area, South Africa

E-Commerce Manager, Africa & Indian Ocean

Hilton Worldwide- Johannesburg Area, South Africa

Job Description

What is the Position?
What will my position be?
E-Commerce Manager Africa & Indian Ocean
What team will I be part of?
Global Online Services
Who will I report to?
Director of E-Commerce MEA
Location
Sandton
Country
South Africa
What will I be doing?
The Global Online Services Department is the collaboration point for individual hotels and/or group of hotels to deploy "opt-in" online services such as local hotel and regional promotions. Responsible for setting up and executing regional digital media strategy trough local paid search, local email, display, affiliate marketing, websites and landing pages. Focusing on exploiting existing brand resources and ensuring activities are aligned and consistent with Hilton Worldwide's overall brand strategy.

As E-Commerce Manager, you will be responsible for driving the hotels’ online revenue marketing and promotional activity, to ensure the successful capture of online business opportunities. Specifically, you will be responsible for:

• Identifying business opportunities for hotel online performance improvement
• Execution of brand level e-promotions at regional and local level
• Driving engagement and managing delivery of all E-Commerce programs with hotels and regional teams, leveraging existing brand communication vehicles
• Optimizing and supporting the local hotel websites consistent with brand guidelines
• Collaborating with Brand Managers to ensure brand messages are shared with Hotel General Managers and Franchise/Management groups
• Providing return on investment analytics and efficiency when programs should be leveraged, reviewed and to be automated by the brands across the hotels

Desired Skills & Experience

What are we looking for?
We are looking for someone with:

• Experience in a similar position within a similar industry
• Degree in E-Commerce, Marketing or business related studies
• Strong interpersonal and relationship building skills
• Proficient web analytic skills
• Creative approach to online product marketing
• Very commercially focused – able to conceptualize and drive opportunities quickly

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement plus a range of other excellent benefits that you would expect from a global Hotel organization.

Company Description

Hilton Worldwide is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 94 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to continuing the tradition of providing exceptional guest experiences across our global brands.

Our brands are comprised of more than 4,000 hotels and more than 650,000 rooms in 90 countries and territories and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. Hilton Worldwide also manages the world-class guest reward program Hilton HHonors®.

Since Conrad Hilton bought his first hotel in 1919 in Cisco, Texas, Hilton Worldwide's commitment to creating exceptional guest experiences remains unchanged. Today, we have more than 300,000 team members serving our brands at Hilton Worldwide’s owned, managed and franchised properties and corporate offices who continue to deliver the highest quality of service to the world's visitors.

Mission & Vision:
Our mission is to be the first choice of hotel guests, team members, and owners alike by filling the earth with the light and warmth of hospitality.