Cloud Services Dimension Data - Jakarta

Solution (Service) Architect, Cloud Services

Dimension Data - Jakarta (Greater Jakarta Area, Indonesia)

Job Description

In this exciting role, you will be the contact point and drive on the operationalization of technology, and solution strategies across the Cloud Solutions, The role requires to understands the technology architecture and service delivery model in line with business requirements and advocates/presents on this across all levels of stakeholders within the client and partner organizations.
 
The role also requires to interact with large enterprises, relying on an expert level of cloud technology and market understanding to provide solutions of a high complexity. Service; sales and business focused, and ensure the execution of and consults on, the technical configuration and the macro design for working technically configured Cloud solutions offered to clients.
Key Requirements:

• An expert in the existing cloud computing technology: public, private, and hybrid, including IaaS, PaaS, and SaaS
• Experience in designing and presenting virtualisation/cloud solutions to customers
• Substantual technical knowledge of enterprise applications architecture, development lifecycles and contemporary workloads
• A deep understanding of Service Oriented Architecture
• Experience with deploying workloads to at least one Public Cloud provider

Assists with bid process

• Demonstrates advanced client engagement skills with clients of a mid-to high complexity base.  Able to participate or lead in scope of work determination, product and services pricing models and analysis of RFP/RFI’s.
• Works closely with Sales/Client Contract Managers throughout this process and also assists in the decision to pursue or abort a deal.
• Engages with clients to gather requirements and translates these into existing services within the Dimension Data offering.
• Assists Sales/Client Contract Manager with the negotiation of contracts and service level agreements.

Manages proof of concept

• Manages and ensures client proof of concept (POC) initiatives, which require the involvement of the appropriate resources, and setup and delivery of the POC
• Obtain a working client solution, he/she acts as a bridge between the client, Engineers and Consultants (technical solution viability) and Project Management teams (project initiation). 

 
Develops solutions

• Assist Sales organization by developing and selecting the optimal technical solutions to meet on-going client needs also in line with industry requirements
• Partner with Transition and Due Diligence teams to design, develop and implement the correct process for each account. Ensures the development of new technical solutions and in so doing, participates in complex client innovation engagements.

Achieves financial metrics

• Expected to achieve product sales to meet specified financial goals according to specified financial metrics
• Influence and guide members of the Sales team and to ensure that they are equipped to close deals
• Maintain visibility of forecasting and sales pipeline in order to influence potential deals.

Enables pre-sales

• Supports the sales team by providing product and cloud solution proposals in line with specified client requirements to enable the understanding of the cloud solutions offered.
• Partner with Sales team in complex client engagements and ensures development of opportunities
• Provides input into pricing models and ensures the definition of go-to-market collateral
• Provides Sales team with operational and technical insight and support during the process of needs analysis, need awareness creation and solution satisfaction.

Desired Skills & Experience

Qualifications

• Write and compile RFI/RFP responses and bids
• Work Experience:  10+ years
• General Qualification:  Advanced Degree and Certifications
• Certifications including VCP-Cloud, , VCAP-CID, VCDX , VSP , VCP , VTSP , CCEE, CCIA , CCA are a plus

Attributes

• Excellent team player
• Exhibit excellent written and verbal communication skills
• Display good presentation skills
• Innovative with solid client orientation aptitude
• Services consulting aptitude, focusing on the business, service and sales aspects
• Able to train and coach the sales team and when applicable teams of Engineers and Consultants to transfer knowledge of Dimension Data products and services. Able to do same fir vendor and channel partners
• Able to use experience to guide successful implementation of a system solution
• Demonstrate attention to detail and overall consistent vigilance
• Able to translate client requirements into solutions
• Must be resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met

Skills

• Engage with clients, vendor partners and channel partners
• Ensure personal growth and development
• Interact and cooperate with vendor
• Lead and own proof of concept
• Promote the product in the market
• Propose planning and/or solutions for a bid
• Provide product support
• Qualify opportunity

Company Description

No ordinary day. No ordinary career.   An extraordinary career awaits you at Dimension Data -- especially when you are part of a team with a global network that offers you opportunities to soar. True, the pace never lets up. The standards we demand of ourselves are second to none. Which makes Dimension Data the place to live your passion for technology. Then there are our world-class clients and open, learning culture. What better way to grow your career! And how about a close-knit international network that embraces you as a member of our global family? Or the friendship and support of smart, inspiring colleagues? If these would put a spring in your step when you walk in to work every morning, then apply now