Relationship Manager - Commercial Banking

Relationship Manager - Commercial Banking

Bank Internasional Indonesia - Greater Jakarta Area, Indonesia

Job Description

Responsibilities:
 

1. Being a partner for the customer in accommodate the customer needs in terms of financial planning to increase customer satisfaction and loyalty with end-to-end service concept.
2. Getting customer information using a high technique of interview and/or other methods to analyze customer financial conditions in general and able to understand customer needs in managing the customer portfolio.
3. Identifying the appropriate products that meet the customer needs considering financial goals, time horizon, liquidity needs, monthly income, tax & expense, risk profile and other related financial situations.
4. Periodically, reviewing the customer’s financial conditions and its correlation with customer’s portfolios.
5. Building a relationship with the customer including follow up all feedbacks, problems, complaints related with bank products and services.

Desired Skills & Experience

Qualifications:

1. Bachelor Degree in Finance, Accounting or Marketing
2. Minimum 3 years of experiences working as Relationship Manager at Banks
3. Strong knowledge about credit analysis and process
4. Good interpersonal and communication skill
5. Strong in negotiation skill
6. Ability to organize, prioritize and work under sales target
7. Microsoft office literature

Company Description

PT Bank Internasional Indonesia Tbk (BII) was
established on May 15, 1959. After earning
foreign exchange bank status in 1988, BII
listed its shares on the Jakarta Stock Exchange
and Surabaya Stock Exchange in 1989 (now
the Indonesia Stock Exchange or IDX). Since
going public, BII has grown to become one of
Indonesia’s leading local private banks.
In December 2003, the Sorak Consortium
acquired a 51% interest in the Bank, through
a competitive sale process conducted by the
Indonesian Bank Restructuring Agency (IBRA).
Sorak consortium members was comprised
of Asia Financial Holdings Pte. Ltd, Kookmin
Bank, ICB Financial Group Holdings Ltd and
Barclays Bank PLC.

On September 30, 2008
Malayan Banking Berhad (Maybank), through
Maybank Offshore Corporate Services (Labuan)
Sdn. Bhd. (MOCS), a wholly owned subsidiary,
completed the acquisition of a 100% stake in
Sorak Financial Holdings Pte. Ltd., which at the
time of the transaction owned a 55.51% stake
in BII. In December 2008, MOCS completed a
tender offer for the remaining BII shares, and
aquired an additional shareholding.

BII is one of the largest banks in Indonesia. As
of year-end 2009, BII’s network comprised 256
domestic offices including Sharia branches, plus
three overseas branches and 772 Automatic
Teller Machines (ATMs) and 15 Cash Deposit
Machines (CDMs) nationwide. BII is active in
Consumer, SME/Commercial and Corporate
Banking. The Bank controls third party funds
in excess of Rp48 trillion and maintains assets
worth of Rp61 trillion