Job Description
Background / General descriptionThe International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in developing countries. We create opportunity for people to escape poverty and improve their lives. We do so by providing financing to help businesses employ more people and supply essential services, by mobilizing capital from others, and by delivering advisory services to ensure sustainable development.
Investing in progress, innovation and partnership, the Corporation has strong values, unique expertise and a highly diverse, talented and committed staff of over 3,000. Headquarters are in Washington, D.C. and there are close to 100 hub and field offices around the world.
Role
CEU is looking for an experienced Program Assistant (PA) in the HR unit to be based in Moscow whose acquired knowledge and skills enable him/her to independently undertake diverse and complex work assignments with only routine supervision to work closely with other staff within the unit to make a significant contribution to the overall unit.
The work typically requires accurate knowledge, explanation and application of HR policies and processes, flawless execution of administrative and analytical support and task management. The work, also, requires extensive coordination with other IFC Units and frequent liaison with internal clients (staff members/managers), regardless of location, and external counterparts (e.g. training providers, recruitment agencies, external candidates, suppliers). The PA should independently/work together with HR Account Manager (HRAM) in his/her daily HR tasks.
Duties and Accountabilities
• Administers HR policies, practices, processes with accuracy and operational excellence
• Partners with clients to address HR challenges and propose solutions by providing primary assistance in the implementation of the unit's work program, including some specialized support in HR specific roles in recruitment and selection, benefits management, talent management, learning and development and performance management
• Supports the recruitment process in the Europe and Central Asia region, updates the Staff Budgeting and Management Database (SBDMS) and propose appointment package in consultation with the hiring manager and HR Account Manager and in compliance with the HR policies and procedures.
• In collaboration with the regional on-boarding team, oversees and coordinates the global On-boarding and mentoring activities in the region.
• Ensures alignment/communication and consistency in application of HR policies, principles and guideline
• Acts as the HR Focal Point with regards to HR queries ranging from basic to more complex issues and channeling them to appropriate resources if necessary, follows up as necessary, plays a substantive role in finding information and providing assistance to internal clients
• Suggests ways to enhance work organization and effectiveness of the Regional HR Team
• As a member of the regional HR team and the HR department, contributes to the effectiveness, efficiency and increased client satisfaction of IFC staff
Selection Criteria
• Bachelor’s degree in a relevant discipline (i.e. human resources, management, behavioral sciences, business, public sector management or other related field ) and a minimum of 2-3 years of entry level professional HR experience;
• Solid knowledge of core HR areas: compensation/benefits; learning and training; performance management, career development and staffing and recruitment.
• Previous experience as generalist or in the compensation and benefits area is preferred;
• Research / analytical skills is preferred; practical problem-solving skills and resourcefulness in performing varied tasks in the area(s) of functional specialty
• Willingness to “roll-up sleeves” and flexibility to engage in all aspects of HR work, from identification of issues and design of policies and programs to implementation;
• Effective verbal and written communication skills, with a particular focus on ability to present well-reasoned analyses, findings and recommendations;
• Excellent team skills, willingness to collaborate and share knowledge with colleagues and clients at all levels;
• Track record of the highest level of integrity and ability to respect confidentiality is essential;
• A positive attitude and a high degree of initiative;
• Proven ability to multitask, meet tight deadlines, and attend to details while maintaining an overview of HR priorities;
• Ability to create trusting working relationships/partnerships within and across units.
• Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures.
• Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment.
• Knowledge of HR systems (PeopleSoft) is a plus.
• Fluency in English.
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