Client Services Manager Cisco Systems - Moscow

Client Services Manager

Cisco Systems - Moscow, Russian Federation

Job Description

Working as a part of the Cisco Service Sales Organization in Russia the person will be responsible for sales of the entire Service/Services/Consulting portfolio of Cisco Systems in Russia. This means the person needs to manage major direct customers and our partner business. Cisco Services portfolio covers the entire lifecycle services and includes reactive -, proactive- and consulting- services. The hired person will report to Director, Service Sales responsible for service sales in Russia. He/she will both develop close cooperation with Cisco partners and manage the direct sales activities with our key customers, especially in the public sector market segment.

The scope of responsibilities at Client Services Manager position at Cisco:

■ Develop service sales plans for Cisco's SP customers in Russia in conjunction with the product account teams and Cisco's Service Organization.
■ Drive the sales of new services within Customer driving programs, service product launches and best-practices.
■ Be the Service and Support contact person for a selected Country or a region and take responsibility for the Service Business, direct and via partner.
■ Prepare service responses for RFPs and new service bids or proposals.
■ Forecasting and reporting the business, building the pipeline for the future
■ Negotiate the services aspect of overall Master Contracts. Work with Legal and Business Operations in order to effectively accomplish.

Company Description

Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 65,225 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as:
Specialties
Networking, Wireless, Security, Unified Communication, Telepresence, Collaboration, Data Center, Virtualization, Unified Computing Systems.

Apply