A joint venture between two leading human resource
companies in the Asia Pacific region namely Magsaysay Maritime
Corporation (Philippines) and Meranti Group of Companies (Indonesia),
Meranti Magsaysay does its best as responsible member of the global
community by providing the hospitality industry with highly competitive
workforce. Dedicated to train and employ highly skilled and efficient
professionals, Meranti Magsaysay is looking for qualified individuals to
fill in selected positions produced by the ever-growing demands of the
global human resource market. We urgently look for the following
positions:
Family Center Staff
Jakarta Raya - JAKARTA PUSAT
Responsibilities:
Attends to crew issues, concerns, and inquiries by addressing these immediately and in a properly manner.
Implements activities concerning vacationing crew matters.
Answers crew inquiries/requests in relation to their sign-off and/or
leave pay and other receivables in coordination with Fleet Management.
Attends to crew-family issues and concerns.
Answers mail, inquiries from allottees.
Receives and transmits messages and other things from allottees for crew on board or vice versa.
Informs families of sick or injured crew on details of crew
arrival/flight details by sending telegrams or through personal visit to
family members.
Visits the house of families of crew weekly to check and inform new programs of Meranti , if any.
Meets sick/injured or in case of death, assists families in claiming remains and personal effects at the airport when required.
In case of death, sends flowers/cards to crew’s home or wherever applicable.
Prepares cash advance with the approval of the Head of Family Center
for burial assistance and monitors processing for timely release to
crew’s next of kin.
Acts on requests of Fleet Management/vessel to investigate reports
received by crew on family problems by conducting home visits and makes
report on findings.
Provides assistance to the families of crew who have been victims by
natural catastrophes such as earthquake, typhoon, flood,etc.
Performs other duties required from time to time.
Requirements:
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At least 2 year(s) of working experience in the related field is required for this position
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Between 21-37 years old
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With good interpersonal, written and oral English communication skills
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Proficient in MS Office (Word, Excel, Powerpoint)
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Strong problem-solving/consulting skills
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Patient, hardworking, and compassionate
