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Minggu, 19 Mei 2013

Sr. Applications Engineer

Sr. Applications Engineer

Metso is a global supplier of sustainable technology and services for mining, construction, power generation, automation, recycling and the pulp and paper industries. Our 29,000 employees in more than 50 countries have two things in common: expertise and a true service attitude. Expect results. www.metso.com

Job Statement



The senior applications engineer, under the direction of the department manager, assists the sales marketing manager in supporting the independent manufacturer's sales representatives in the application of assigned product lines. This individual must possess the capability of analyzing customer's requirements, interpret specifications, and recommend equipment to fill the customer's needs. The senior applications engineer requires the ability to compile assemble or assist in preparing definitive contract proposals on assigned products. The senior applications engineer reviews and prepares proposals including formulation of cost estimation, responding to customer inquiries and execution of contracts. This individual must possess the ability to function in a fast paced environment in order to effectively and accurately organize and prioritize work on several projects simultaneously. The application engineer must consistently maintain current contract/proposal files, inquiry databases and job cost histories. The incumbent will be responsible for preparation and presentation of technical training sessions on product knowledge and applications for independent sales representatives, applications engineers and customers. This individual must present a positive and cooperative demeanor with customers as well as internal co-workers in order to provide technical problem solving and product application support. Knowledge of Shop and / or Fabrication Practices a plus.

Job Duties and responsibilities (in addition job statement)

  • Lead the way and take command of Proposals efforts for Engineered Products Barge / Car Haul Equipment, as well as Nolans, Scamps, RCM’s HCM’s, etc in the timely preparation, submittal and presentations of customer proposals.
  • Maintain up to date and current contract/proposal files, inquiry data bases and job cost histories.
  • Review and respond to customer inquiries using detailed product knowledge to determine correct problem solving techniques and applications.
  • Assist and confer with senior applications engineer to determine the best application of the product line for the project. Provide sales support of the selected application. Provide technical support to internal engineering personnel to solve customer problems relating to application of service equipment.
  • Provide technical and proposal support to internal as well as independent manufacturer's sales representatives.
  • Effectively coordinates work with other groups within the company.
  • Travel (up to 25%) may be required as needed, including both domestic and international
  • Performs other miscellaneous duties as requested.

Relationships

  • Reports to Capital Equipment Proposal Manager


Internal and external interfaces Engineering Department
  • Customer
  • Agents and Distributors
  • Senior Buyers and Management
  • Suppliers/Vendors/Subcontractors
  • Project Managers
  • QA/QC Department

Authority Works under supervision of a Proposal Manager and / or Senior Level Manager or other Senior Engineers

Qualifications and experience
  • Bachelor of Science degree in Mechanical Engineering or related (or equivalent training/experience)
  • 3- 5 years experience in engineering principle applications, estimating, and entry level sales relating to bulk material handling, mining and/or process equipment.
  • Knowledge of Sales, Proposal and Selling Efforts
  • Experience with AutoCad is required.
  • Experience with Inventor is a plus.
  • SAP experience a plus.

Skills and abilities

  • Solid computer skills including Microsoft Office Products, AutoDesk Inventor and AutoCad.
  • Excellent communication and effective interpersonal skills are required as job incumbent will have frequent interactions with both internal and external customers and suppliers.
  • Must be able to effectively discuss, explain and coordinate designs with engineers, drafters, designers and other disciplines cross-functionally Must be able to function effectively both as a member of a team and as an individual contributor
  • Ability to complete assigned tasks in the time allotted with minimal supervision
  • Highly motivated individual with the ability to work under stress and meet tight deadlines.
  • Must be capable of effectively and accurately working on several projects at one time
  • Good organizational skills and ability to prioritize tasks in a fast paced environment.
  • Regularly required to sit; use hands and fingers; reach with hands and arms; and effectively communicate with others.
  • Occasionally required to stand, walk, and climb or balance.
  • The employee must occasionally lift and/or move up to 40 pounds, including climbing up and down multiple flights by way of stairs or ladders when working in the field.
  • Must be able to travel 20% of the time including Domestic and International Travel
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Visual acuity is required to read and produce accurate engineering materials.
  • Required use of keyboards, telephones, copiers, fax, visits and movement through shops, and travel experiences.
  • Valid Driver’s license
  • Ability to react to audible warnings.
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